Privacy Policy

Welcome to HandyDanny Repairs, proudly serving Northside Chicago communities and surrounding areas! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information during the repair process, when you visit our website or use our services. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

HandyDanny uses the information you voluntarily provide to fully process your repair request, such as when you: 

- Request curbside pickups or mail-in repairs

- Contact us via our website or by phone

- Complete any forms on our website

The information we collect to process your repair may include, but is not limited to:

- Name

- Email address

- Phone number

- Mailing address (for mail-in services)

- Payment details

Curbside Pickup and Mail-In Services

For curbside pickup and mail-in repair services, we will collect additional information, such as your physical address for pickups and deliveries. This information is strictly used to coordinate and complete these services. Your personal and shipping information will be handled with the utmost confidentiality and only shared with trusted third parties (e.g., couriers) necessary to provide the service.

How We Use Your Information

We use the information we collect to:

- Provide and manage our services, including curbside pickup and mail-in device repair

- Process payments

- Communicate with you regarding your orders, updates, or any other inquiries

- Improve our services and website

- Send newsletters or promotional offers (with your consent)

We do not sell, rent, or share your personal information with third parties, except where required by law or necessary to fulfill our services (such as sharing your address with a courier service for mail-in repairs).

Device and Data Repair 

When you send or bring your device for repair, we may access certain data on the device to diagnose and fix the issue. We will not access any personal files or data unless required to complete the repair, and we will not copy, transfer, or misuse your personal information in any way. Any personal data on your device remains your responsibility, and we recommend backing up your data before submitting your device for repair.

Messaging

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data consent; this information will not be shared with any third parties. 

Payment Information

All payments for services are processed through secure third-party payment processors. We do not store your payment details. Please refer to the privacy policy of the payment processor you choose for more details on how your payment information is handled.

Data Security

HandyDanny takes reasonable steps to protect the information we collect from unauthorized access, alteration, or disclosure. We use up to date industry standard security measures to ensure the information you disclose for your repairs cannot be accessed by an unauthorized third-party.

Your Rights

You have the right to:

- Access and request a copy of the personal information we hold about you.

- Correct any inaccuracies in your information.

- Request that we delete your personal information, subject to legal and contractual obligations.

To exercise these rights or if you have any questions or concerns about this Privacy Policy, please contact us at handydannyrepairstech@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us by email at handydannyrepairstech@gmail.com, or by phone at 1-872-216-7161.

By using HandyDanny Repairs’ services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.