Mail-In Repair Service
Too far for pickup or on-site service? Mail us your broken device and we'll repair it and ship it back. Most eligible devices are repaired the same day they are received. Return delivery time depends on the shipping carrier, destination, parts availability, and repair complexity.
1. Request Repair
Submit a mail-in repair request to get your free ticket.
2. Receive Instructions
Get shipping and packaging instructions by email.
3. Ship Your Device
Securely pack and ship your device to our facility.
4. Diagnosis & Estimate
We diagnose the issue and provide a final estimate.
5. Approve Repair
Approve the repair and we get to work on your device.
6. Tested & Shipped Back
Your repaired device is tested and shipped back to you.
Start Your Mail-In Request
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Critical Outage?
For emergency repairs or immediate support, please call our direct priority line.